Effective Date: March 12, 2025
Bayshore Plumbers (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, particularly in relation to our 10DLC messaging services.
1. Data Collection and Usage
We collect personal information, including phone numbers, when you provide them voluntarily, such as when scheduling an appointment, requesting service updates, or subscribing to our messaging campaigns. This information is used to:
- Provide service notifications and updates
- Send appointment reminders and confirmations
- Respond to inquiries and customer support requests
We do not sell or share your personal information with third parties for marketing purposes. However, we may share data with service providers who assist us in operating our business, as long as they agree to keep your information confidential.
2. Data Protection
We take reasonable measures to secure your personal information from unauthorized access, disclosure, or misuse. Your phone number and other personal data will not be sold to third parties. Any data shared with service providers is strictly for business operations and will be handled securely.
3. Opt-Out Instructions
You have the right to opt out of receiving SMS messages at any time. To opt out:
- Reply “STOP” to any SMS message from us to unsubscribe.
- Contact us directly at [Insert Contact Information] to request removal from our messaging list.
Once you opt out, you will no longer receive SMS communications from us, except for essential transactional messages related to active services.
4. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website, and continued use of our services after changes take effect constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact us at (650)323-6464 or at solutions@bayshoreplumbers.com